Bridging the Gap Between Community Platforms and Business Systems
Disjointed systems create inefficiencies, data silos, and
roadblocks
in delivering seamless
community experiences. Without
proper
integration, businesses struggle with fragmented
insights,
inconsistent user experiences, and manual efforts that slow down operations.
We help you connect your online community with essential business
platforms—CRM,
marketing
automation, customer support, analytics, and more. This ensures seamless data flow,
automated processes, and a unified user experience. Our expertise in community
integrations
empowers you with real-time insights, improved engagement, and operational efficiency,
making your community a powerful extension of your business.
Ready to build a connected ecosystem? Let’s make integrations work for you.
Why Integrate Your Online Community?
Better Customer
Insights
Sync data with CRM to get a complete view of user behavior.
Improved
Support Efficiency
Convert discussions into support tickets with seamless helpdesk integrations.
Personalized
Marketing
Connect marketing automation tools for targeted campaigns.
Stronger
Engagement
Enable users to find relevant content with AI-powered search.
Effortless
Access
Implement Single Sign-On (SSO) for a unified experience.
Grazitti’s Expertise in Community Integrations
With 15+ years of experience, 300+ community projects, and deep
expertise in platforms like Salesforce, Khoros, Higher Logic, and more,
Grazitti
Interactive has helped businesses
enhance their
community experiences with seamless integrations.
Key Highlights
Certified Integration Specialists
across leading community platforms.
End-to-End Implementation
from strategy to deployment
and
ongoing support.
Custom
Integrations
tailored to your business
needs.
Proven Track
Record
with Fortune 500
companies.
Advanced Integration Solutions for Your Community
We provide end-to-end integration solutions tailored to your needs:
CRM Integration
Sync community data with your CRM
for a 360-degree view of
customer
interactions.
Marketing
Automation Integration
Connect your community with tools like
Marketo, Pardot, and
HubSpot to drive
engagement with
personalized campaigns.
Single Sign-On (SSO)
Integration
Simplify user access across platforms
while maintaining
security.
Analytics & BI
Tools Integration
Track community performance with
real-time insights and data
visualization.
Third-Party App
Integrations
Connect forums, helpdesk solutions,
social platforms, and
other tools to
enhance user experience.
ETTIQ Integration
Implement AI-powered moderation with
ETTIQ to automatically
detect and manage
inappropriate content, ensuring a safe and
engaging community environment.
SearchUnify Integration
Enhance your community’s search
capabilities with SearchUnify,
providing users
with relevant
information quickly and
improving overall satisfaction.
KaseSync Integration
Streamline support by integrating
KaseSync, enabling seamless
escalation of
community posts to support cases and
ensuring timely issue resolution.
Our Integration Process
We follow a structured approach to ensure a seamless
integration process:
Understanding Your Requirements
Assessing existing systems and integration goals.
Planning & Strategy
Designing an integration roadmap based on business needs.
Implementation
Configuring and deploying integrations without disrupting operations.
Testing & Optimization
Ensuring seamless functionality and making necessary refinements.
Ongoing Support
Providing continuous monitoring, troubleshooting, and updates.
Here’s Why Our Customers Love Us
John Wiley and Sons
Integrate Your Online Community Today and Maximize Engagement Effortlessly
Our experts can help you integrate the right solutions for stronger connections and scalable growth.