Community Integration Services | Grazitti Interactive

As cloud adoption accelerates, integrating SaaS applications with internal applications or other cloud applications has become more critical than ever. We offer a comprehensive set of services to help organizations integrate all customer-facing information with internal applications to provide a consistent customer experience. We can integrate your online community with your existing systems – CRM, Marketing Automation and more for a two-way data sync. We understand how essential it is for you to have a seamless and integrated data flow across systems. Keeping this need in mind, we have ready-to-use connectors.

Malik Shoaib

Sr. Project Manager, John Wiley and Sons

Grazitti has a highly skilled technical team. They proactively offered a solution for our complex integration project. They are flexible to work with and the turnaround time has been very impressive. Their quality of development code helped us reduce the QA time and we were able to launch successfully on schedule.

Solutions

Knowledge Base Synchronization

We synchronize Salesforce knowledge base with your Jive community, show help content to community users and support reps in environments they’re familiar with

Service Cloud^®

We seamlessly integrate your Salesforce community with service cloud to supercharge your customer support ops and maximize the value of your investments

SAP Connector

We enable you to automate and streamline your business processes and reduce data redundancies with flawless integration between SAP and your community

Custom 3^rd Party Integrations

We integrate marketing & sales automation platforms, widgets, tools, 3rd party apps, backend systems, CRM, and more, seamlessly to your community

Single Sign-on

We facilitate one click access to all apps for employees, customers, and business partners with SSO integration and provide stronger security with multi-factor authentication

Zendesk Connector

We develop custom bi-directional case connectors that seamlessly integrate your community with your Zendesk instance and enable you to reduce support costs and build stronger customer relationships