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    Your Result-Driven Salesforce Crest Partner

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    Our Customers

    Supercharge CX and Boost Conversions With Our
    B2C and B2B Commerce Cloud Expertise

    Stop surviving, start thriving in the digital age. Grazitti isn’t just another Salesforce professional services implementation partner – we’re your commerce growth engine. We have skills and diversified experience in B2C and B2B Commerce Cloud to ensure that you can clinch more leads and conversions.

    Powering B2B & B2C Success With Salesforce Commerce Cloud Services. Here’s How!
    Supercharge CX and Boost
    B2C Salesforce Commerce Cloud
    • Optimize Sales Funnel and Conversion Rates

      Employ best practices to streamline the sales funnel and boost conversion rates.

    • Enhance Social Presence

      Utilize social extensions to amplify your brand awareness and strengthen your social media presence.

    • Einstein Search Recommendations

      Implement AI-driven search recommendations and keyword suggestions for enhanced customer engagement.

    • Einstein Sales Strategy

      Develop robust sales strategies using Salesforce's Einstein analytics.

    B2B Salesforce Commerce Cloud
    • Optimize B2B Functions

      Streamline B2B operations to meet the specific needs of retail partners.

    • CRM Integration

      Integrate customer data with Salesforce CRM to track sales, conversions, and other customer activities effectively.

    • Sales Strategies

      Develop and refine sales strategies with precise insights and analytics data.

    Ready to Ignite Your Commerce Journey?

    Grazitti doesn’t just build your B2B or B2C commerce solution, we help you grow it. We become an extension of your team, providing the expertise and comprehensive Salesforce Commerce Cloud Services you need to transform your online store into a revenue powerhouse.

    Schedule a free 1:1 consultation with our Salesforce Commerce Cloud experts and learn how our Salesforce Commerce Cloud Services can help you achieve e-commerce success.

    Why Choose Salesforce Commerce Cloud?

    Salesforce Commerce Cloud empowers businesses with a robust suite of features designed to enhance their eCommerce operations and drive growth.

    Unified Commerce

    Salesforce Commerce Cloud integrates digital and physical channels, providing a seamless shopping experience across online and brick-and-mortar stores, ensuring consistent service and product offerings.

    Personalization

    AI-driven insights enable highly personalized shopping experiences by tailoring product recommendations, promotions, and content to individual customer preferences.

    Mobile Optimization

    Ensures a responsive mobile shopping experience with seamless browsing, product discovery, and checkout on smartphones and tablets, maximizing conversions and convenience.

    Multi-Site Management

    Efficiently manage multiple storefronts from a single platform, controlling catalogs, pricing, promotions, and inventory across various sites for consistency and operational efficiency.

    Scalability

    Cloud-based infrastructure supports business growth, handling seasonal traffic spikes and global expansion without compromising performance or customer experience.

    Omni-Channel

    Integrates online, mobile, and in-store channels, synchronizing inventory, customer data, and promotions for a unified shopping journey that drives engagement and loyalty.

    Order Management

    Streamlined order processing and real-time inventory tracking ensure smooth operations and prompt fulfillment.

    Analytics

    Provides detailed reports and dashboards offering insights into sales performance, customer behavior, and marketing effectiveness for informed decision-making and continuous improvement.

    Security

    Prioritizes data security and compliance with robust measures, encryption, and certifications to protect customer data and ensure trustworthiness.

    • Unified Commerce Unified Commerce
      Unified Commerce

      Unified Commerce

      Salesforce Commerce Cloud integrates digital and physical channels, providing a seamless shopping experience across online and brick-and-mortar stores, ensuring consistent service and product offerings.

    • Personalization  Personalization
      Personalization

      Personalization

      AI-driven insights enable highly personalized shopping experiences by tailoring product recommendations, promotions, and content to individual customer preferences.

    • Mobile Optimization Mobile Optimization
      Mobile Optimization

      Mobile Optimization

      Ensures a responsive mobile shopping experience with seamless browsing, product discovery, and checkout on smartphones and tablets, maximizing conversions and convenience.

    • Multi-Site Management Multi-Site Management
      Multi-Site Management

      Multi-Site Management

      Efficiently manage multiple storefronts from a single platform, controlling catalogs, pricing, promotions, and inventory across various sites for consistency and operational efficiency.

    • Scalability Scalability
      Scalability

      Scalability

      Cloud-based infrastructure supports business growth, handling seasonal traffic spikes and global expansion without compromising performance or customer experience.

    • Omni-Channel Omni-Channel
      Omni-Channel

      Omni-Channel

      Integrates online, mobile, and in-store channels, synchronizing inventory, customer data, and promotions for a unified shopping journey that drives engagement and loyalty.

    • Order Management Order Management
      Order Management

      Order Management

      Streamlined order processing and real-time inventory tracking ensure smooth operations and prompt fulfillment.

    • Analytics Analytics
      Analytics

      Analytics

      Provides detailed reports and dashboards offering insights into sales performance, customer behavior, and marketing effectiveness for informed decision-making and continuous improvement.

    • Security Security
      Security

      Security

      Prioritizes data security and compliance with robust measures, encryption, and certifications to protect customer data and ensure trustworthiness.

    Beyond Implementation

    Beyond Implementation: Your Strategic Partner for B2B & B2C Commerce Cloud Success

    With our comprehensive suite of Salesforce Commerce Cloud Services, we empower businesses to achieve success in the digital marketplace.

    Maximize eCommerce Success With Salesforce Commerce Cloud

    Our expertise in Salesforce Commerce Cloud Services empowers customers to craft personalized B2B or B2C experiences that fuel sales and forge lasting customer relationships.

    Boost Conversions With Our Salesforce Commerce Cloud Services

    The future of commerce is intelligent, secure, and yours. Ignite your growth with Grazitti’s Salesforce Commerce Cloud Services, designed to elevate your online business with seamless integration, personalized customer experiences, and robust data insights.

    Consulting

    Consulting

    Elevate your eCommerce strategy with our Salesforce Commerce Cloud Services. We optimize your online storefront, enhance user experience, and drive sales growth. Our experts tailor solutions to your business goals, implementing personalized shopping experiences and optimizing digital marketing to ensure sustainable growth and competitive advantage.

    Implementation

    Implementation

    Drive your eCommerce vision to reality with our expert Salesforce Commerce Cloud Services. We specialize in configuring and deploying scalable eCommerce solutions tailored to your business needs. Our seasoned team ensures a seamless integration, from initial setup to comprehensive training and ongoing support. With our proven methodology and deep technical expertise, we empower you to launch your online store efficiently, optimize performance, and drive revenue growth.

    Migration

    Migration

    Transition smoothly from your existing commerce platform to Salesforce Commerce Cloud, minimizing downtime and disruption. Our Salesforce Commerce Cloud Services encompass data migration, code migration, and platform configuration, ensuring a seamless transition with minimal impact on your business operations. We take care of the entire migration process, allowing you to focus on driving growth and innovation.

    System and Third-Party Integration

    System and Third-Party Integration

    Our Salesforce Commerce Cloud Services ensure you seamlessly integrate your commerce platform with other Salesforce products and third-party systems like ERP and product management systems using APIs, custom adaptors, and more. Our experts ensure effective communication between systems to create a cohesive tech ecosystem for better operational efficiency and collaboration.

    UI/UX Design

    UI/UX Design

    Enhance your eCommerce experience with our comprehensive Salesforce Commerce Cloud Services. We specialize in creating intuitive and engaging user interfaces that drive conversions and customer satisfaction. Our experienced team focuses on designing seamless navigation, responsive layouts, and compelling visuals to elevate your brand presence online. Whether you’re starting from scratch or looking to revamp your current design, we tailor solutions to align with your brand identity and customer expectations.

    Omni-Channel Commerce

    Omni-Channel Commerce

    Create a consistent brand experience across all channels with integrated tools and processes, with a robust omnichannel strategy. We help you connect with customers wherever they are, whether online, in-store, or on mobile devices. Our Salesforce Commerce Cloud Services enable you to create seamless customer journeys, ultimately driving engagement, loyalty, and sales.

    Site Optimization

    Site Optimization

    Boost your site’s visibility and attract potential buyers with us. Our expert team conducts comprehensive site audits, identifies areas for improvement, and implements best practices to boost speed, usability, and SEO. Whether you need to optimize page load times, streamline checkout processes, or enhance mobile responsiveness, our Salesforce Commerce Cloud Services can be your North Star.

    Performance Analysis

    Performance Analysis

    Enhance store performance by understanding customer behavior and leveraging cutting-edge technology trends. Through our Salesforce Commerce Cloud Services, we conduct detailed assessments of site speed, scalability, and user experience metrics. Not just this, our experts identify bottlenecks, fine-tune configurations, and implement enhancements to improve load times, enhance user engagement, and maximize conversion rates.

    Flexibility and Scalability

    Flexibility and Scalability

    Achieve unmatched flexibility and scalability with us. Our team ensures your platform is flexible to adapt to changing market needs and scalable to support increased traffic and transactions. Whether you’re expanding product lines, entering new markets, or integrating new technologies, we help you to meet your business goals.

    Analytics and Reporting

    Analytics and Reporting

    Harness the power of data with our Salesforce Commerce Cloud Services. Our team transforms raw data into actionable insights to optimize your eCommerce strategy. We customize analytics tools, build intuitive dashboards, and automate reporting for real-time visibility into sales, customer behavior, and marketing effectiveness.

    Content Management

    Content Management

    Efficiently manage and deliver engaging content with Salesforce Commerce Cloud’s robust content management features. This ensures a consistent and compelling customer experience across all digital touchpoints.

    Achieve Success With Our Expertise in the Salesforce Suite

    We offer more than just Salesforce Commerce Cloud Services, know more about our extensive Salesforce expertise here:

    Let’s elevate your business to new heights with our comprehensive Salesforce expertise. Contact us today and let’s sculpt your Salesforce success story together!

    Your Extended Salesforce Team

    300+

    Salesforce-Certified
    Experts

    1000+

    Projects Delivered
    Successfully

    100+

    Silicon Valley
    Brands Trust Us

    24/7

    Managed Support
    Availability

    9/10

    Net Promoter Score (NPS)

    Our Customers Love Us

    I really admire the team’s hard work, dedication and sense of responsibility. It’s also been very easy to approach the team, even during late hours, which I appreciate very much.

    Yogesh Kapoor,
    Director, Enterprise Applications, MobileIron

    Grazitti is a very capable and easy to work with Salesforce and force.com development partner who combines solid technical expertise and the cost benefits of the offshore model. I leveraged them heavily while at Marketo, and was always more than happy with the results.

    Chris Russell,
    Growth Marketing Pro, Double Haul Strategies

    Right from the start the Grazitti team gave us the confidence that we do not need to have a plan B. Once things started rolling – they could accommodate a number of requirements made by the operating teams within the timeframe.

    David Skyberg,
    Product Manager, Ping Identity

    Why Choose Grazitti?

    Partnering with Grazitti means empowering your eCommerce operations with advanced Salesforce Commerce Cloud Services. Here’s why we are the preferred choice:

    4x

    Turnaround Time

    Experience lightning-fast turnaround as our AI-powered capabilities expedite processes.

    80%

    Cost Effective

    Maximize your ROI while minimizing expenses with our cost-effective solutions.

    90%

    Quality NPS

    Achieve unmatched, innovative, & high-quality Salesforce professional services for optimal business growth.

    16+

    Years of Domain-Driven Solutions

    Gain access to pre-configured solutions customized to address the unique needs of your industry.

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    From Our Content Chest

    Frequently Asked Questions

    Is Demandware the Same as Salesforce Commerce Cloud?
    Yes, Demandware and Salesforce Commerce Cloud are essentially the same platform. Demandware was the original name of the e-commerce platform before it was acquired by Salesforce in 2016.
    What Is the Difference Between B2B and B2C Commerce Cloud Salesforce?
    B2B Commerce Cloud focuses on streamlining operations and sales strategies specifically for businesses selling to other businesses, offering tools to manage complex pricing, bulk orders, and customer relationships effectively. In contrast, B2C Commerce Cloud is designed to enhance the shopping experience and sales strategies for businesses selling directly to consumers, providing features that personalize customer journeys, simplify transactions, and drive engagement and loyalty.
    How Can Salesforce Commerce Cloud Benefit My Business?
    Salesforce Commerce Cloud is a dynamic eCommerce platform renowned for its customer-centric B2C and streamlined B2B solutions. It excels in personalization, AI-driven recommendations, multi-channel integration, and scalable performance. By providing a unified and efficient platform, Salesforce Commerce Cloud streamlines your eCommerce operations, elevates customer experiences, boosts conversion rates, and drives business growth. It integrates all aspects of your eCommerce business, ensuring a seamless and effective shopping experience for your customers.
    How Can Grazitti’s Salesforce Commerce Cloud Services Elevate My eCommerce Platform?
    Salesforce Commerce Cloud Services encompass a suite of solutions designed to enhance eCommerce platforms, including system integration, implementation, UI/UX design, migration, omni-channel commerce, site optimization, consulting, and performance analysis.
    How Does Grazitti Ensure a Successful Salesforce Commerce Cloud Implementation?
    Grazitti’s expert-led Salesforce Commerce Cloud Services ensures successful implementation through a comprehensive approach that includes strategic planning, robust system integration, customized UI/UX design, seamless migration, and continuous performance analysis.
    Why Should I Choose Grazitti for Salesforce Commerce Cloud Consulting Services?
    Choosing Grazitti’s Salesforce Commerce Cloud Services means partnering with a proven expert with a track record of successful projects, certified professionals, and round-the-clock support, ensuring your business maximizes the benefits of Salesforce Commerce Cloud. Reach out to us at [email protected] and learn how our experts can turn your online store into a powerful sales engine.

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