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    Our Valued Customers

    NetGear Allegro Shopify
    Building Thriving Communities
    Building Thriving Communities

    From Vision to Engagement Our
    Approach to Building Thriving Communities

    Transform your brand’s narrative with Grazitti Interactive’s exceptional approach to online community building! Whether you’re planting the seeds of a brand-new community or breathing fresh life into an existing one, we weave captivating experiences that inspire connection and spark loyalty. Step into a world where engagement flourishes, and your community becomes the heartbeat of your brand’s success!

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    Online Community Services We Offer

    Online Community Analytics

    Online Community Service Management

    Establish an effective community presence with online community service management. Regularly monitor..

    Establish an effective community presence with online community service management. Regularly monitor community performance, mitigate risks, and improve user experience with solid strategies designed specifically for online communities.

    Online Community Analytics

    Online Community Analytics

    Employ real-time dashboards to analyze the ever-changing user behavior and deep..

    Employ real-time dashboards to analyze the ever-changing user behavior and deep dive into community performance. Create winning strategies for online community service based on detailed insights and analytics.

    Search Solution

    Search Solution

    Help users find the right information at a click by deploying a powerful, scalable, and next-gen enterprise..

    Help users find the right information at a click by deploying a powerful, scalable, and next-gen enterprise search engine. This solution is crafted to enhance the online community service experience by providing quick and accurate search capabilities.

    Integrations

    Integrations

    Boost community performance and manage your online community service effectively by quickly..

    Boost community performance and manage your online community service effectively by quickly integrating CRM, marketing automation, search solutions, and other third-party apps.

    Gamification

    Gamification

    Build online communities backed by data-driven gamification strategies to encourage and improve..

    Build online communities backed by data-driven gamification strategies to encourage and improve user engagement and boost CX within your online community service.

    Advanced Customization

    Advanced Customization

    Leverage the power of tailor-made solutions that complement your brand’s identity and..

    Leverage the power of tailor-made solutions that complement your brand’s identity and achieve desired business objectives with online community management services.

    Community Migration

    Community Migration

    Make online community management service a breeze with a swift move to a scalable, feature-rich..

    Make online community management service a breeze with a swift move to a scalable, feature-rich & strategically fit online community platform with zero data loss and smooth migration

    UI and UX Set-Up

    UI and UX Set-Up

    Create a stellar UX for your community members with responsive designs and engaging visuals..

    Create a stellar UX for your community members with responsive designs and engaging visuals. Deliver self-service and increase case deflection rate by creating a comprehensive knowledge base as part of your online community service strategy.

    Community Strategy

    Community Strategy

    Unlock the true potential of your community through well-researched, data-driven community..

    Unlock the true potential of your community through well-researched, data-driven community service management, and proper gap analysis to create a winning roadmap

    Right Platform Selection

    Right Platform Selection

    Get a robust platform that fulfills your feature requirements, provides online community management..

    Get a robust platform that fulfills your feature requirements, provides online community management service opportunities, and reduces operating costs along with providing in-depth insights

    Products We Offer

    Salesforce Case Connector

    Khoros – Salesforce® Case Connector:

    Improve Self-Service On Your Online Communities With Khoros-Salesforce Case Connector

    • Easy Case Escalation
    • Administrative Control
    • Seamless Data Sync
    • Hassle-Free Case Management
    • Suggestive Search
    • Partners Support
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    Salesforce Case Connector

    Salesforce® Knowledge – Khoros
    connector:

    Enrich the Content on Your Khoros-Powered Community

    • Seamless Synchronization
    • Real-time Syncing
    • Article Mapping
    • Viewing Rights
    • Mass Synchronization
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    Salesforce Case Connector

    Higher Logic – Salesforce® Case Connector:

    Bridge The Gap Between Your Community
    User And Support Team:

    • Suggestive Case Search
    • Administrative Control
    • Easier Case Escalation
    • Smoother Case Management
    • Exclusive Support For Premium User
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    Salesforce Case Connector

    Quickstart Communities:

    Get Custom Salesforce® Communnities
    That:

    • Can Be Up and Running in Just Two Weeks
    • Have Responsive Design
    • Come In Several Predefined Layouts
    Know More
    Salesforce Case Connector

    AI Enhanced Spam Filtering

    Cross-Check All Gathered Data Against Predefined Spam Word Categories

    • Improved User Experience
    • Enhanced Community Safety
    • Reduced Moderation Effort
    • Real-Time Protection
    • Enhanced Brand Reputation
    • Increased Engagement
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    Salesforce Case Connector

    Sentiment Analysis Using AI

    Analyze User Posts and Comments for Sentiment (Positive, Negative, or Neutral)

    • Proactive Issue Resolution
    • Content Strategy Optimization
    • Increased Brand Loyalty
    • Real-Time Feedback
    • Targeted Communication
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    Why Choose Grazitti’s
    Online Community Services?

    Have a Community Use Case? Talk to Us!

    Expertise Across Top Online Community Platforms

    Our Community Management as a Service (CMaaS) Offerings

    Development and Design
    Development
    And Design
    Community Management
    Community
    Management
    Coverage and support
    Coverage
    And support
    Analytics and reporting
    Analytics
    And reporting

    From Our Content Chest

    Frequently Asked Questions (FAQs)

    What are the key benefits of building an online community for my business?
    Building an online community empowers your customers, employees, and members by fostering engagement, enhancing user experiences, and driving your business objectives. It creates a space for meaningful interactions, provides valuable insights through community analytics, and helps in building brand loyalty.
    What online community management services do you offer?
    We offer comprehensive online community management services that include establishing an effective community presence, regularly monitoring community performance, mitigating risks, and improving user experience with solid strategies tailored for online communities.
    How can online community analytics help my business?
    Our online community analytics services use real-time dashboards to analyze user behavior and community performance. This data helps you create winning strategies, adapt to changing needs, and continuously improve the community experience, ensuring alignment with your business objectives.
    Can you integrate third-party tools with my online community?
    Yes, we offer integration services that boost community performance by seamlessly connecting your CRM, marketing automation tools, search solutions, and other third-party apps. This ensures your community operates smoothly within your existing digital ecosystem.
    How does gamification improve user engagement in online communities?
    We employ data-driven gamification strategies to encourage user participation, enhance engagement, and improve customer experience (CX) within your online community. Gamification elements such as badges, leaderboards, and challenges keep users motivated and active.
    Do you offer customization services for online communities?
    Yes, we provide advanced customization services that allow you to tailor your online community to match your brand’s identity and specific business objectives. This ensures that your community not only looks great but also functions optimally to meet your goals.
    What is community migration, and how do you ensure a smooth transition?
    Community migration involves moving your existing community to a new, scalable, and feature-rich platform. We ensure a smooth transition with zero data loss and minimal disruption to your users, allowing you to benefit from improved features and a better fit for your strategic needs.
    How do you enhance the UI and UX of an online community?
    We create stellar user experiences (UX) by designing responsive and visually engaging interfaces (UI) for your community. This includes setting up a comprehensive knowledge base that delivers self-service options, helping to increase case deflection rates, and improving overall user satisfaction.
    How do you help in selecting the right platform for my online community?
    We assist in selecting a robust platform that meets your feature requirements, offers opportunities for effective online community management, and reduces operating costs. Our platform selection process also ensures in-depth insights and a strong foundation for long-term community success.

    Get in Touch

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