Products

Khoros

Salesforce Knowledge and Khoros Connector

Salesforce Knowledge and Khoros Connector

Enriching Content on Your Khoros-Powered Community

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Benefits

Hierarchical Arrangement

Arrange articles on your Khoros-powered community from Knowledge

Improved Case Deflection

Publish content on your community to improve customer experience

Enhanced Customer Engagement

Deliver excellent self-service experience to turn your users into brand advocates

Optimized Knowledge Base

Leverage user-generated content to keep your content repository fresh

Features

Seamless Synchronization

Sync multiple article types between Salesforce Knowledge and Khoros community

Article Mapping

Provide community option with “Configuration App and Mapping App”

Mass Synchronization

Support article publishing in bulk

Real-Time Syncing

Define workflows and triggers for real-time article syncing

Viewing Rights

Tag spaces or groups, where articles are published, as public or private

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How It Works

Why Us?

Plug and Play

Certified Salesforce Experts

Quick Installation

Round-the-clock Support

Khoros Experts (All Stars)

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