Everest Group Names Grazitti Interactive Among The Top Five Service Providers Delivering Superior Value in The Salesforce Pulse 2024 Report
Mountain View, CA | October 04, 2024 – Grazitti Interactive has been positioned as one of the top five service providers for delivering superior value in the esteemed Salesforce Pulse 2024 report by Everest Group.
This distinction underscores Grazitti’s unwavering dedication to utilizing Salesforce technologies and driving impactful business results.
Key Highlights of the Report
The Salesforce Pulse 2024 report assessed service providers based on key criteria such as:
- Increased Focus on Customer Experience: The top-ranked service providers demonstrate a strong commitment to delivering exceptional customer experiences. They prioritize personalized support, rapid issue resolution, and proactive service delivery.
- Enhanced Digital Transformation Capabilities: The report emphasizes the importance of digital transformation in the Salesforce ecosystem. The leading service providers offer a wide range of digital solutions, including cloud migration, automation, and AI-powered capabilities.
- Strong Domain Expertise: The top five service providers possess deep domain expertise in various industries, allowing them to tailor their Salesforce solutions to specific business needs.
- Scalability and Flexibility: The ability to scale Salesforce implementations and adapt to changing business requirements is a critical factor for success. The leading service providers excel in delivering scalable and flexible solutions.
- Talent Management and Innovation: The report highlights the importance of investing in talent development and fostering a culture of innovation. The top-ranked service providers prioritize attracting and retaining top talent and investing in research and development.
Atul Sharma, Director of Salesforce Practice, Grazitti Interactive commented on the recognition: “Being named among the top five service providers in the Salesforce Pulse 2024 report is a tremendous honor and a testament to the hard work and dedication of our team. This accolade reflects our commitment to excellence and our relentless pursuit of delivering superior value through innovative Salesforce solutions.”
“Grazitti Interactive has demonstrable proof points for transformations in Salesforce services with a strong focus on delivering services to hi-tech enterprises and credible expertise in Sales Cloud, Service Cloud, and Experience Cloud. It has achieved high customer satisfaction scores driven by its technical expertise and project management capabilities. This has collectively helped position Grazitti Interactive as one of the top five service providers, delivering superior value for Salesforce services in the Salesforce Pulse 2024: Top Five Service Providers Delivering Superior Value report,” says Yamohiadeen AS, Practice Director, Everest Group.
About Grazitti Interactive®
Grazitti Interactive is a digital innovation leader specializing in developing solutions that enhance data insights, operational efficiency, and customer success. Since 2008, we have empowered companies to optimize their technological strategies with marketing automation and cloud innovation services, helping them save millions. Our experts provide end-to-end support for CRM, Marketing Automation, Online Communities, and Analytics, serving clients from small businesses to Fortune 500 companies. With offices in the US, India, Australia, Canada, and Singapore, our customer base spans global enterprises, non-profits, and government agencies.
About Salesforce Pulse 2024 Market Report by Everest Group
The Salesforce Pulse 2024 Market Report by Everest Group provides an insightful analysis of the current landscape and future trends of the Salesforce ecosystem. This report, renowned for its comprehensive research and expert evaluations, serves as a critical resource for businesses aiming to navigate the rapidly evolving CRM and cloud solutions market.