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    Idea Deflection

    When a community member attempts to submit an idea that already exists within the system, Idea Deflection redirects them to the existing idea. This redirection not only saves time and effort for the user but also fosters a more streamlined and efficient ideation process within the community. Additionally, if enabled, Idea Deflection may provide relevant articles or resources related to the existing idea, further assisting users in understanding the context and potential solutions already proposed. By preemptively addressing duplicate submissions, Idea Deflection promotes idea consolidation, enhances collaboration, and ensures that valuable contributions are centralized and easily accessible to all community members.

    Idea Category Subscription

    By enabling users to subscribe to specific idea categories, this feature empowers individuals to tailor their experience and stay informed about topics that align with their interests or expertise. Once subscribed, users receive timely notifications whenever a new idea is created or an existing idea is updated within their chosen categories. These notifications serve as proactive alerts, ensuring that users are promptly informed about relevant discussions and developments within the community. By facilitating targeted communication and personalized engagement, Idea Category Subscription fosters a sense of ownership and investment among users, encouraging active participation and collaboration in idea generation and refinement processes.

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    Gamification for Ideas

    By implementing gamification mechanics such as badges and points, this feature encourages and rewards active participation from community users. When users contribute to idea creation, provide insightful comments, or vote on ideas, they earn badges and accumulate points based on their level of engagement. These badges serve as visible symbols of achievement, while points act as a measure of progress and status within the community. Furthermore, gamification fosters a sense of friendly competition and camaraderie among users, as they strive to earn more badges and climb the leaderboard.

    Coordinate on Ideas

    Enable product owners to assess ideas submitted by community users and collaborate with the engineering team within the Salesforce platform to implement them. This integration eliminates silos and accelerates decision-making by providing a centralized space for cross-functional collaboration. By leveraging Salesforce’s robust capabilities, product owners can efficiently manage the entire idea lifecycle, from initial evaluation to implementation and iteration.

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    Optimizing the Idea Management Process for Improved User Engagement

    Additional Features For Supercharged Productivity With IdeasPro


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    Amplify Community Engagement and Collaboration

    Idea Account Mapping helps you automatically link community users’ accounts to the ideas they interact with, ensuring clarity and accountability. The Mark Best Comment feature enables idea creators to highlight the most helpful comment, displayed prominently atop others, fostering efficient communication. IdeasPro also expands Salesforce functionality, allowing users to attach multiple files upto 25 MB to an idea, facilitating comprehensive idea documentation and collaboration.

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    Status Color Mapping and Streamlined Search & Filtering

    Status Color Mapping enables the assignment of colors to different statuses, enhancing visibility for users on Ideas LEX and community pages. Meanwhile, the Search & Filter Ideas feature leverages IdeasPro’s pre-built components, facilitating efficient idea discovery within the community.

    IdeasPro is also available on Salesforce AppExchange®