July, 2024 | Grazitti Interactive

Navigating the Modern Age CX: The Redefined Customer Journey

Think back to the good old days, especially the early 2000s, when the customer journey was folded in a neat, linear fashion. The customer journey[…]

The Power of RPA Testing: Enhancing Efficiency and Reliability in Automation

by Poonam Bhardwaj | QA & Testing, Quality Assurance

Robotic process automation (RPA) is a software technology designed for creating, deploying, and overseeing software robots that mimic human[…]

Unleash Marketing Magic by Integrating Magento and Marketo

by Sanjana Rikhi | Maginate

Magento and Marketo are two powerful platforms that have revolutionized the digital commerce and marketing landscapes, respectively. Magento, an[…]

Driving Email Marketing Success: How G-MAC Maximizes Impact

by Sanjana Rikhi | G-mac

Did you know? 75% of consumers prefer emails as their communication channel. Email continues to be a powerful and cost-effective tool for[…]

The Fast Track to Salesforce Implementation: Salesforce QuickStart Package

by Kajal Chib | Salesforce

CRM is one of the fastest-growing software and it's easy to see why(i): 92% of businesses say it helps them achieve their revenue goals. It[…]

Account-Based Everything Made Easy With Salesforce Clouds

by Kajal Chib | Thought Leadership

**Lights. Camera. Action.** Once, a company discovered that 80% of their customers came from 3 specific sectors. These sectors were the best in[…]

Shopify vs BigCommerce: Choosing the Best Fit for Your Online Store

by Parul Arya | eCommerce

Did you know that eCommerce sales are expected to reach $8.1 trillion[i] by 2026? This stat is a testament that the eCommerce market will continue[…]

Revolutionize Billing Management With AI-Powered Salesforce Billing Inquiry Manager

by Ruchika Rana | Salesforce

According to a Sydney Morning Herald article, dissatisfaction among telco customers is on the rise, with complaints soaring by one-third.[i] Telco[…]

Accessibility First: Transforming Product Design for a Diverse World

by Poonam Bhardwaj | Design

Imagine a world where every product you touch, whether physical or digital, feels like it was made just for you. A world where seamless interaction[…]

Transforming the Future of Business: How AI-Driven SaaS Solutions are Redefining Efficiency and Innovation

by Prakriti Kaushik | Artificial Intelligence

“Businesses can’t afford to react to what their customers want; they need to anticipate their needs.” ~ Parker Harris, co-founder –[…]

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