September, 2023 | Grazitti Interactive

Interact With Customers in Real-Time By Embracing Live Shopping Trend

Poor user experiences is one of the major causes of dip in eCommerce conversions. Hence, it is pivotal to connect more deeply with your target[…]

Enhance Stock Management With Field Service Booster

by Sanjana Rikhi | Service Cloud

Picture the bustling chaos of field operations, where every moment counts. In this fast-paced world, effective stock management orchestrates the[…]

Demystifying the Data Journey: Tableau vs. Power BI

by Prakriti Kaushik | Business Intelligence

In today's fast-paced, data-driven world, businesses face a challenging quest - to transform raw data into actionable insights that can guide their[…]

How to Leverage Web and Mobile Solutions to Drive Growth Post-Economic Crisis

by Kritika Saini | Mobile Applications

Reports state that the global economy is expected to slow down to 2.9% in 2023 from 3.4% in 2022, and then rebound to 3.1% in 2024[i]. Amidst this[…]

Enhancing Customer Experiences: A Guide to Salesforce Case Management Mastery

by Sanjana Rikhi | Email to Case Advance

Picture this: You're standing in line, waiting to resolve an issue with a product you've purchased. Time ticks away and you can't help but wonder[…]

Harnessing the Power of Psychology in eLearning

by Shreya Khanduja | Design, Videos

eLearning is a rapidly growing trend, with more and more people turning to the internet to acquire new knowledge and skills. As per a study, the[…]

7 Project Management Tools to Boost Your Team’s Efficiency

by Shreya Khanduja | Project Management

In the dynamic world of project management, success lies in the ability to navigate complex tasks, streamline collaboration, and ensure efficient[…]

7 Reasons to Outsource Project Management Services

by Shreya Khanduja | Project Management

In today's dynamic business environment, effective project management plays a pivotal role for organizations to achieve their goals and deliver[…]

Building Intelligent Assistants With NLP

by Utkarsh Jha | Artificial Intelligence, Data Science

Natural Language Processing is transforming the manner in which businesses interact with customers. It deals with the interaction between computers[…]

Transform Support Operations With Effective Case Management

by Utkarsh Jha | Email to Case Advance, Products

“A satisfied customer is the best business strategy of all.” – Michael LeBoeuf Staying on top of your customer service operations is the key[…]

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