How Web 3.0 Will Change the eCommerce Industry? by Swati Saini | eCommerce The web has gone through several iterations over the years. While the earliest version - Web 1.0 allowed anyone with an internet connection to[…]
WordPress 6.1 Released! Here’s What’s New by Swati Saini | Web Dev, WordPress On November 01, 2022, WordPress 6.1 ‘Misha’ was released. It is the last major release of the year and offers significant updates to the[…]
Chief Community Officer: An Emerging Role in the Evolving Digital Era by Khushboo Mandal | Communities Not long ago, many communities were run by a single entity, community managers. But gone are the days when the community is a single Slack group. With[…]
Testing Blockchain-Based Applications: All You Need to Know by Pooja Sharma, Chitransh Naman | Quality Assurance Blockchain has been the industry buzzword since 2009. The data encryption and security that it provides have resulted in an increase of blockchain-[…]
Crucial Community Operations to Ace Community Engagement Efforts by Khushboo Mandal | Communities Online communities have become the backbone of many businesses. They not only deliver impeccable CX, but also enable brands to practice effective[…]
Employee Experience: Salesforce’s New Investment Hub for 2023 by Parul Arya | Salesforce “Always treat your employees exactly as you want them to treat your best customers.” - Stephen R. Covey For over decades, customer[…]
Make Your Content Multi-Device Ready With MadCap Flare by Kajal Chib, Pooja Tiwari | Design, MadCap Flare Do you recall the days when using a mobile device to browse a website required you to zoom in or zoom out continuously to properly see the content[…]
Salesforce Service Cloud – The Ultimate Remedy for Your Support SLA Conundrum by Akanksha Dass | Salesforce Service Cloud "To keep a customer demands as much skill as to win one." – American Proverb Marketing and sales may bring in the customer but what makes them[…]
Our In-House Expert, Vinay Kumar Made It to the Adobe Experience League by Diksha Gathania | Marketing In the age of customer-centric marketing, solving customer problems and giving them real-time support has become crucial. To give instant support[…]
Animated Commercials: Your Key to Increasing Brand Uniqueness by Kajal Chib | Design, Videos When it comes to creativity in videos, the sky's the limit! However, watching the same faces all over again can be mundane. Needless to say,[…]