July, 2022 | Grazitti Interactive

3 Simple Ways to Boost the ROI of Your CX Program

Customer experience (CX) is intangible in nature and is considered a ‘softer’ part of the business. Therefore, it becomes difficult for businesses[…]

Building Mobile-First Communities With Higher Logic’s Connected Community App

by Khushboo Mandal | Communities

Over the past few years, smartphones have gained momentum to the point that there are more than 6 billion[i] active smartphone users worldwide. And,[…]

7 Website Design Myths to Steer Clear From

by Kajal Chib | Design, Web & Graphic

“A successful website does three things - it attracts the right kinds of visitors, guides them to the main services or product you offer, and[…]

Loyalty, Commerce, and the New Consumer – Chapter Rewind from Marketing (re)Focus, 2022

by Kajal Chib | Marketing Automation

The COVID-19 pandemic has drastically altered our understanding of the world. People are changing the way they buy, live, and think. In a matter of[…]

The Art of Turning Online Community Building Challenges Into Growth Opportunities

by Khushboo Mandal | Communities

Creating and managing an online community is a lot more complex than it sounds. It requires well-thought, scalable planning, and execution to gain[…]

Infrastructure and Operations (I&O) Trends 2022

by Pooja Sharma, Chitransh Naman | IT Service Management

“I&O leaders need to drive change, not simply absorb it,” said Jeffrey Hewitt, research vice president at Gartner. The Infrastructure and[…]

Top Reasons Why React JS Is the Most Preferred Platform for Web App Development

by Shreya Khanduja | Web Development

A plethora of front-end frameworks and libraries have made their way into the web development space, leaving the developers in a dilemma. Though[…]

HubSpot Sales Pipeline Management: Sales Steps Customization and Automation Made Easy

by Prakriti Kaushik | HubSpot, Marketing Automation

Don’t get off the call until you close the deal! We bet you have been following this mantra your entire life. Well, unfortunately, it’s not[…]

Creating a Culture of Innovation in Your Organization With IdeasPro

by Apoorva Arora | IdeasPro

“We are what we repeatedly do.” - Aristotle Culture can be defined as a consistent pattern in behavior in an organization. An innovation[…]

Solidify Customer Base With Case Management in Salesforce Service Cloud

by Apoorva Arora | Email to Case Advance, Products

In today's digitally-driven and customer-centric world, the traditional methods of extending support have taken a backseat as customers expect new and[…]

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