September, 2021 | Grazitti Interactive

Unlocking True Community Potential With a Two-Way Knowledge Exchange: An Exclusive Panel Discussion, Chapter Rewind

Online communities are a channel for brands to know more about their customers, keep them in the center, and make product enhancements as per their[…]

7 Ways to Improve Your eCommerce Website Performance

by Swati Saini | eCommerce

Imagine you go to a good restaurant to eat but its services are poor. Would you really enjoy your dining experience? Not so much, right? You[…]

Top 10 Features of a Robust Mobile App

by Swati Saini | Mobile Applications

“The future of mobile is the future of online. It is how people access online content now.” – David Murphy, Founder and Editor of Mobile[…]

7 Ways to Enhance Your eCommerce Customer Service [With Do’s & Don’ts]

by Swati Saini | eCommerce

“A satisfied customer is the best business strategy of all.” - Michael LeBoeuf If you wonder what makes Amazon an eCommerce behemoth, then look[…]

Redefining Digital Experiences with Headless Architecture

by Swati Saini | Web Development

Businesses are always on the lookout for new and interactive ways to connect with customers. While many technologies fulfill this need, few go to the[…]

MadCap Flare’s 2021 r2 Update is Here

by Aastha Thakur | Design, MadCap Flare

With constant technological evolution, the need to devise a powerful employee and customer-centric learning and development program (L&D) cannot be[…]

Enhance Support Experience by Integrating Zendesk With Slack and Jira

by Aastha Thakur | Integrations

CX is the new battleground for brands to compete on, especially when approximately 80% of B2B buyers[i] expect a buying experience like that of B2C[…]

Syncing Articles from Zendesk Knowledge Base to Salesforce Knowledge – A Success Story

by Aastha Thakur | Zendesk and Salesforce Knowledge Connector

Customers need excellent support with minimal human interaction. That’s why they prefer self-service. And to keep customers hooked to your[…]

How to Simplify Ideas Management in Salesforce

by Sukhwinder Singh | Communities, IdeasPro

It goes without saying that having a system in place for collecting and evaluating recommendations for your strategic goals is a good idea. And[…]

8 Super-Effective Ways to Level Up Your Real Estate Business

by Swati Saini | Web Development

Millions of Millennials in the US are in their first home-buying age. With the recent pandemic outbreak, many of them are also working from home which[…]

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