September, 2019 | Grazitti Interactive

Top Five Reasons Why You Should Choose Email to Case Advance

by Shubham Gupta | Email to Case Advance, Products

As customer expectations are skyrocketing, brands are thriving to deliver peerless experience to every customer at every touchpoint. Thus, customer[…]

Traditional vs Cloud Data Warehouse: Which One Should You Go For?

by Smriti Dewan | Data Science, Data Warehouse

Sherlock Holmes once said - “It is a capital mistake to theorize before one has data.” Sure you want to be all Sherlock Holmes by using data to[…]

Why Is the Latest Facebook Sales Channel Integration a Boon for Shopify Users?

by Paridhi Gupta | E-Commerce, Shopify

For Shopify users who are on the lookout for newer venues to target customers, there is great news. Shopify websites can now be fully integrated with[…]

Google: Advanced Search Excellence Workshop Recap

by Karishma Srivastava | Digital Marketing & Analytics, Search Engine Optimization

Google recently held an exclusive invite-only workshop called Expert Series 2019 - Search Advanced. As Google Partners, Grazitti was fortunate to be a[…]

Salesforce® & Alibaba Strategic Partnership: What’s There for Both the Tech Giants?

by Aneesha Kararia | Salesforce

Salesforce.com, Inc. has announced a strategic partnership with Alibaba.com. The aim of this is to transform customer success. As part of the[…]

HubSpot Content Optimization System – Mystery Unraveled

by Akanksha Dass | HubSpot, Marketing Automation

“It’s not the best content that wins. It’s the best promoted content that wins.” – Andy Crestodina It’s no mystery that content marketing[…]

Apple – The Next Big Thing in Salesforce’s® Strategic Partnerships

by Aneesha Kararia | Salesforce

At Dreamforce 2018, one of the key announcements that attracted many eyes was the Apple and Salesforce strategic partnership. The industry[…]

The Challenges a Healthcare CFO Faces

by Arman Kaur | Analytics, Data Science

The rising consumer expectations, complex billing cycles, and healthcare IT changes has resulted in more pressure for the healthcare industry. This[…]

Predicting and Reducing Customer Churn

by Smriti Dewan | Analytics, Data Science

“In the world of Internet Customer Service, it’s important to remember that your competitor is only one mouse click away.” – Doug Warner[…]

Salesforce Acquires ClickSoftware for USD 1.35B

by Arjun Gupta | Salesforce

Just days after Salesforce closed the massive $15.7 billion Tableau deal, the company has made another significant announcement. The CRM giant has[…]

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