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Services That We Offer

  • Creating Responsive and Intuitive designs
  • Crafting Images, Videos, Animations, Marketing Collateral, Animations, etc.
  • Enhancing Experience Through Interactive Community Models
  • Enabling Front-End Development and Integrations
  • Providing Customizations for World-Class Customer Experiences
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  • Conducting Regular, In-Depth Community Audits
  • Developing Comprehensive Community Strategies
  • Orchestrating Gamification and Reward Management
  • Nurturing Customers to Increase Engagement
  • Enabling MVP Management and Development
  • Providing Users and Staff With Community Guidelines
  • Delivering Results With Team Integrations
  • Empowering Project Management and Team Mentorship
community-management
  • Providing On-the-Spot Support for Seamless Operations
  • Moderating Member Posts and Content to Ensure Compliance With our Policies
  • Engaging Followers During Prime Hours With Full Support
  • Delivering Responses Within Minutes
  • Replying to Public Comments and Reviews
  • Reducing the Workload of Internal Staff
Support
  • Monitoring Community and Measuring KPIs
  • Accessing In-Depth Reports Showing Objectives, Results, and KPIs
  • Understanding Key Trends and Sentiments of Community and Followers
  • Receiving an Early Warning About Potential Issues
  • Creating Bespoke Dashboards
Analytics

Services That We Offer

  • Conducting Regular, In-Depth Community Audits
  • Developing Comprehensive Community Strategies
  • Orchestrating Gamification and Reward Management
  • Nurturing Customers to Increase Engagement
  • Enabling MVP Management and Development
  • Providing Users and Staff With Community Guidelines
  • Delivering Results With Team Integrations
  • Empowering Project Management and Team Mentorship
community-management-icon
  • Conducting Regular, In-Depth Community Audits
  • Developing Comprehensive Community Strategies
  • Orchestrating Gamification and Reward Management
  • Nurturing Customers to Increase Engagement
  • Enabling MVP Management and Development
  • Providing Users and Staff With Community Guidelines
  • Delivering Results With Team Integrations
  • Empowering Project Management and Team Mentorship
community-management
  • Providing On-the-Spot Support for Seamless Operations
  • Moderating Member Posts and Content to Ensure Compliance With our Policies
  • Engaging Followers During Prime Hours With Full Support
  • Delivering Responses Within Minutes
  • Providing Users and Staff With Community Guidelines
  • Replying to Public Comments and Reviews
  • Reducing the Workload of Internal Staff
Support
  • Monitoring Community and Measuring KPIs
  • Accessing In-Depth Reports Showing Objectives, Results, and KPIs
  • Understanding Key Trends and Sentiments of Community and Followers
  • Receiving an Early Warning About Potential Issues
  • Creating Bespoke Dashboards
Analytics

Our Partners

Our CMaaS Offerings are Categorized Into:

Professional
(Basic Package)
  • Community Manager
  • Community Moderator
  • Community Developer
  • Low cost offering to experience community management
  • Ideal for small & recently-established communities
  • Immediate assistance to the manager, moderator, and developer from managing the community
  • Upgradeable to Corporate/Enterprise on renewal anniversary

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Corporate
(Intermediate Package)
  • Community Manager
  • Community Moderator
  • Community Developer
  • Community Designer
  • Comprehensive offering for community management
  • Ideal for medium-sized and established communities
  • Deliver creative services including responsive web & mobile designs, images, videos, marketing collaterals, animations, etc, for community growth
  • Upgradeable to Enterprise on renewal anniversary

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Enterprise
(Advanced Package)
  • Community Manager
  • Community Moderator
  • Community Developer
  • Community Designer
  • Community Strategist
  • Enterprise-level offering for community management
  • Ideal for large or established communities
  • Immediate assistance in managing the community
  • Render advisory services in the community and promote discussions around community roadmap planning. Working hand-in-hand with the customer’s and community managers, and executing plans effectively

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Add Ons

Analytics Custom reporting dashboard in Tableau or Alteryx
Gamification Development of advanced gamification system
Virtual Events Set-up and hosting of virtual event
KB Sync Connector Bi-directional connection between community and knowledge base
Case Connector Creating an uninterrupted bi-directional flow of data between community and CRM
Slack Connector Bi-directional connection between Slack and your community
Jira Connector Bi-directional connection between Jira and your community ideas
Vendor Platform Review Review current community landscape and make roadmap recommendations

CMaaS Videos

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